Contact Us

Contact Us

Our goal is to provide you with the highest in customer satisfaction. Our Customer ServiceTeam is happy to answer questions regarding your order and provide you with any extra details about our products and services.

Returns Policy

For information on returns and exchanges, please click here.

Contact Customer Service

You can contact our Customer Service team by email at [email protected] or by calling toll free (800) 966-5372 Monday through Friday 8 am-5 pm EST and asking for Customer Service. A 24-hour, automated customer service hotline is available after hours to answer frequently asked questions, help with returns or exchanges, add or remove a mailing address, or leave customer service a message.

Place an Order

By Phone: Call toll free (877) 512-7305, 24 hours a day, 7 days a week 

By Mail: Complete the Order Form and mail it to: 

PO Box 189 
2 Mill Street 
Woolrich, PA 17779 

By Fax: You can fax orders anytime day or night. Just fill out the Order Form and fax it to (570) 769-6234.


Woolrich.com Site Feedback

Our goal is to make your online shopping experience enjoyable, fast and secure. If you have comments on how we can improve your shopping experience, please  email us.

Woolrich Press Room

For all editorial / press inquires, please  click here.

Woolrich Woolen Mill Fabrics

For information on purchasing woolen fabrics, please  email us.

Woolrich Corporate Mailing Address

Woolrich, Inc. 
2 Mill Street 
Woolrich, PA 17779

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