Contact Us
Our goal is to provide you with the highest in customer satisfaction. Our Customer ServiceTeam is happy to answer questions regarding your order and provide you with any extra details about our products and services.
Returns Policy
For information on returns and exchanges, please click here.
Contact Customer Service
You can contact our Customer Service team by email at [email protected] or by calling toll free (800) 966-5372 Monday through Friday 8 am-5 pm EST and asking for Customer Service. A 24-hour, automated customer service hotline is available after hours to answer frequently asked questions, help with returns or exchanges, add or remove a mailing address, or leave customer service a message.
Place an Order
By Phone: Call toll free (877) 512-7305, 24 hours a day, 7 days a week
By Mail: Complete the Order Form and mail it to:
PO Box 189
2 Mill Street
Woolrich, PA 17779
By Fax: You can fax orders anytime day or night. Just fill out the Order Form and fax it to (570) 769-6234.
Woolrich.com Site Feedback
Our goal is to make your online shopping experience enjoyable, fast and secure. If you have comments on how we can improve your shopping experience, please email us.
Woolrich Press Room
For all editorial / press inquires, please click here.
Woolrich Woolen Mill Fabrics
For information on purchasing woolen fabrics, please email us.
Woolrich Corporate Mailing Address
Woolrich, Inc.
2 Mill Street
Woolrich, PA 17779