Returns, Exchanges and Refunds

If you receive a product and are dissatisfied with it, you can request an exchange or return it within 14 days and for free. All of the information is provided below.

Contact us

If you have any problems, you can contact our Customer Service team by filling in the form in the <<Contact us>> section, specifying the order number and the reason for the return.


For more information, see our General Terms and Conditions of Sale.


Your return is insured in case of theft or loss during shipping.


You can only ship the return from the country where you placed the order.