Contact form

Do you need Help?

We are available from Monday to Friday 09:00 am - 6:00 pm (GMT +1) at the service number +39 02-36264161 (fees according to your telephone contract).

If you have questions about your order or need any general information about online purchases on our online store, our customer service team will be happy to assist you.

For any complaint concerning offline purchases, we kindly remind you that the standard procedure is to get back to the store with the receipt and ask for direct assistance.

Complete the form below, select a subject, type your question or comment.

We will do our best to take care of your request within 24 hours from Monday to Friday. We might take a little bit longer to attend your request around weekends and national bank holidays. 

How do I return an item?

Within 14 days of delivery, log into "My Account" or "Track my order" and proceed with the return request indicating the reason for return.

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