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FAQSize chartPayment methodsShipping and deliveryReturns, Exchanges and RefundsContact Form

Do you need help?

FAQSize chartPayment methodsShipping and deliveryReturns, Exchanges and RefundsContact Form

Payment methods

We offer various payment methods.

Payment cards:

We currently accept Master Card, Visa Card, Maestro and American Express. We credit refunds for returns to your payment card account. An integrated SSL procedure ensures the security of the data transmitted during payment card payments. If your payment card provider participates in the 3D Secure process (security process and authentication of your payment card), you may be asked to enter your PIN at the end of your order. If you have questions about registering for the 3D Secure process, please contact your payment card provider directly.

PayPal:

PayPal allows you to pay easily and securely. You will be forwarded to PayPal during the ordering process. If you are already registered with PayPal, you can log in there and pay via your PayPal account. PayPal also offers the option for processing a payment as a guest without registering.

TWINT:

TWINT is a smartphone payment method that allows you to transfer money in a simple, quick and safe way.

Simply download the TWINT app to your mobile phone and register by entering your bank account and phone number. To pay using your smartphone, you will be transferred directly to the TWINT app to complete the purchase. Alternatively, from a computer, you can scan a QR code with your phone to switch to the TWINT app and confirm the payment.

Klarna:

By choosing Klarna at the checkout, you’ll get the option to shop now and pay later for your purchase.

How to shop with Klarna:

  • Add item(s) to your cart and head to checkout.
  • Select Klarna at checkout.
  • Pay securely and easily only after receiving your items.

Pay in 30 days (maximum 1.000 CHF)
Pay for your order after you have received it. Make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind.

Pay Now (maximum 1.500 CHF)
Pay directly with your card or bank account and always keep full control over your purchases.

About Klarna
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience. Klarna has 2,500 employees across 17 countries, and is leading the way for alternative payments by serving 85 million consumers and 205,000 merchants payment solutions.

https://www.klarna.com/en-ch/about-us/

Klarna FAQ: https://www.klarna.com/en-ch/customer-service/

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