Contact Us - Need Assistance?

Our goal is to provide you with the highest in customer satisfaction. Our Customer Service Team is happy to answer questions regarding your order and provide you with any extra details about our products and services.

Returns Policy

For Information on Returns and Exchanges, please click here .

To Contact Catalog/Internet Customer Service

You can contact our Customer Service team by email at service@woolrich.com or by calling toll free (800)966-5372 Monday through Friday 8 am-5 pm EST and asking for Catalog Customer Service. A 24-hour, automated customer service hotline is available after hours to answer frequently asked questions;help you with returns or exchanges;add or remove a mailing address;or leave customer service a message.

To Place an Order

By Phone: Call toll free (877) 512-7305, 24 hours a day, 7 days a week

By Mail: Complete the Order Form from your catalog and mail it to:

PO Box 189
2 Mill Street
Woolrich, PA 17779

By Fax: You can fax orders anytime day or night. Just fill out the Order Form from your catalog and fax it to (570) 769-6234.

WOOLRICH.com Site Feedback

Our goal is to make your online shopping experience enjoyable, fast and secure. If you have comments on how we can improve your shopping experience, please email us .

Retail Stores that Carry Woolrich Products

To find a Woolrich retailer near you, please click here .

Woolrich Corporate Marketing

To contact our Corporate Marketing Team, please email us .

Woolrich Woolen Mill Fabrics

For information on purchasing woolen fabrics, please email us .

Woolrich Wholesale Business

For questions about becoming a Woolrich dealer/retailer, please email us .

Woolrich Licensing

For questions about U.S. Licensing, please email us . For questions about Home Furnishing Licensing, please email us . For questions about International Licensing, please email us .

Woolrich Corporate Mailing Address

Woolrich, Inc.
2 Mill Street
Woolrich, PA 17779